There are two new different forms of app syncing: Student Data syncing and Organization Level Data syncing released in December 2021. Recent enhancements to this App Syncing feature improve syncing speed between the Portal and the Catalyst App.
Sync Student Data
This type of sync happens every time you:
- Add a Student to the Device.
- Select a Student on the Student Selection screen.
- Click the Refresh button on the Student Dashboard screen. This screen shows the last sync date/time for each student.
NOTE: Student data refreshes a maximum of once every five minutes. You will receive a notice if you manually try to refresh the sync before the 5-minute interval has expired.
Refresh Button
Syncing...
Last Sync Date/Time
Sync Organization-Level Data
You can sync Organization-Level Data such as forms, templates, and prompt codes. This type of sync happens every time you:
- Add a User to the Device.
- Unlock the App from the PIN screen.
- Select a Student on the Student Selection screen.
- Click the new Refresh button on the Student Dashboard screen.
Check out this video to see the new syncing feature!