Reset PIN - User

A PIN can be reset on your own through the Portal or your System Administrator can start the PIN reset process for you.   

Note: If user does not have access to the Portal, contact a System Administrator to reset PIN.

Reset PIN in the Portal

1. From the Portal, click the dropdown menu and select Change Device PIN. The Change Device PIN modal displays.
   
   
   
   
2. Enter Current Password to confirm you are allowed to reset the PIN.
3. Create new Device PIN.
   

   Note: Catalyst PINs must contain:
             6 to 10 numbers (PIN length is determined by an Administrator in the Portal).

9. Click Save.