Two things to know when you look at your Catalyst Invoice. Click here to see a Sample Catalyst Invoice.
- Catalyst requires you to PREPAY your license subscription for the billing period ahead (this amount can be found at the bottom of your bill).
- And then, throughout the billing period, if you add or drop licenses, we either prorate money back for the unused license(s) or prorate charges for license(s) you add.
First Half of Bill
The first part of your bill takes the amount you prepaid for the month (see your last bill to see total prepaid) and then adds or subtracts the prorated amounts EACH time you changed your license count. Let's break it down.
- Billing Period - This is your billing period that you PREPAID from your previous bill. It's important to note as these are the dates we use to calculate prorated amounts.
- Date you changed your license count.
Note: Prorated credits and debits are calculated by the minute. So if you change your license count and then 5 minutes later change it back, you will be credited and debited different amounts as these changes occurred minutes apart.
- Number of Licenses you changed your subscription to.
- Prorated Credit or Debit.
- If you increase your license count, you will see a prorated charge (positive amount you owe).
- If you decrease your license count, you will see a prorated credit (a subtracted amount you will get back).
Now to do the math, if you add and subtract every amount listed in the first half of your bill, you will end up with a prorated credit for your account or an additional prorated fee you owe for the previous billing period.
In this example, at the end of the month, we see the customer owes $53.53.
Second Half of Bill
- Billing Period - This is your upcoming billing period.
- Amount owed for upcoming billing period.
- Amount Due - This is the amount you owe for upcoming billing period, plus or minus the prorated amount from the first half of the bill.