Administrator Change/Reset Password for User

 Organization Administrators can change a users password or begin the password/PIN reset process for a user in the Catalyst Portal.

[Change Password]  [Reset Password]    

Change User Password

1. In the Administration Section, click Users from the Administration Menu.
   
   
   
   
2. Search for appropriate user.
3. Click Change. The Change Password modal displays.
   
   
   
   
4. Enter your password in Confirm Password.
5. Enter desired New Password and Confirm Password for selected user.
   

   Note: Catalyst passwords must contain:
              8 to 50 characters
              At least 1 uppercase
              At least 1 lowercase
              At least 1 number
              At least 1 special character !@#$%^&* (excludes periods)

6. Select checkbox Force user to change password if desired.
7. Click Save.
   
   
   
   

Catalyst will send an email to email address listed for the user with new password information.

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Reset User Password

If a user is in the field and does not have ability to reset Password or PIN, an organizations Administrator can begin the process for the user through the portal.

1. From Employee Management screen, search for appropriate user.
2. Click Reset link.
   
   
   
   
3. Catalyst will send an email to the user with a temporary password information.

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