Users have the ability to reset their online Portal password or app PIN from the Portal at any time.
[Change Password] [Change PIN]
Change Password
- Click on your Name from any screen within the Catalyst Portal.
- Click Change Password from the dropdown menu. The Change Password modal displays.
- Enter Current Password.
- Create New Password and Confirm Password.
Note: Catalyst passwords must contain:
8 to 50 characters
At least 1 uppercase
At least 1 lowercase
At least 1 number
At least 1 special character !@#$%^&* (excludes periods)
- Click Save.
Change PIN
- OR click Change Device PIN from dropdown menu. The Change Device PIN modal displays.
- Enter Current Password.
- Create new Device PIN.
Note: Catalyst PINs must contain:
6 to 10 numbers (PIN length is determined by an Administrator in the Portal). - Click Save.