NOTE: Updated March 2023; subject to change without advance notice due to evolving technology requirements, driven by iOS and Android.
What we do for Catalyst users:
- We test and validate the web portal application with the latest versions of major browsers.
- We test and validate the mobile apps with the most popular mobile devices on the market.
- We send releases to the 2 major app stores: Google Play and Apple App Store.
- We test the most popular new devices on the market within 2 months of their release.
What we ask of Catalyst users:
- Always update to the latest version of your browser.
- Update your Catalyst app so that you remain no more than 2 versions away from the latest release.
- Alert our support team of any issues you may have so that we may address them.
| RECOMMENDED DEVICES/BROWSERS | |||
| Browsers | Apple | Samsung | |
| Chrome, latest version* Firefox, latest version* |
3 most recent product releases* | 3 most recent product releases* | 3 most recent product releases* |
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*Recommend: OS/iOS should be in the last three releases as well. | ||
| *For best results, always update to the latest version. | Example: If the latest iPhone release was the iPhone 13, then the 3 most current product releases would be iPhone 13, 12, and the 11. | ||
NOT RECOMMENDED: Kindle, Lenovo, Alcatel.